We offer telephone support, remote support, and traditional on site support.

We undertake work both on a post paid ad-hoc basis, and on a pre paid contractual basis.

We also offer both onsite support and remote support time, the later representing a considerable saving.

The Hourly rates range from £72 down to £48

The minimum charge for post paid work is one hour, plus a travel charge of one hour if working on site.

For prepaid work the minimum time debited is 15 minutes, plus a travel charge of one hour if working on site.

The travel charge is waived for a full days work

Effective full day rates are therefore:

£576     (£72 / hour)        Onsite              For a full day post paid, or pre-paid in batches of up to 10

£528     (£66 / hour)        Onsite              For a full day pre paid in batches of 10 or more

£480     (£60 / hour)        Onsite              For a full day pre paid in batches of 20 or more

£384     (£48 / hour)        Remote            For a full day post paid, or pre-paid in batches of up to 10

£352     (£44 / hour)        Remote            For a full day pre paid in batches of 10 or more

£320     (£40 / hour)        Remote            For a full day pre paid in batches of 20 or more

Telephone support is offered on an annual basis, at £500 per individual authorized to call, with a backup contact free of charge per client

Get your IT support for free !

We also offer rebated free support time to clients who provide recommendations or leads that result in whole day support time sales. The rebates are in the style of a commission of around 10% of time sold, and are not paid in cash. Rebate time has a limitation for redemption. Terms and conditions apply.

No time limits

Pre paid support time currently has no time limit for use, avoiding the usual annual expiration of support time.